Feedback mechanisms of public authorities and citizens: some social and political meanings

Механизмы обратной связи органов государственной власти и граждан: некоторые социальные и политические смыслы

Maya A. Astvatsaturova (Аствацатурова М.А.) and Sergey T. Mildzikhov (Мильдзихов С.Т.)
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Maya A. Astvatsaturova (Аствацатурова М.А.): Pyatigorsk State University
Sergey T. Mildzikhov (Мильдзихов С.Т.): K.L. Khetagurov North Ossetian State University

State and Municipal Management Scholar Notes, 2024, vol. 1, 168-174

Abstract: The article examines the feedback between authorities and management and citizens in the general system of politics and management while identifying not only the social, but also the political meaning of it. The political and semantic content of the feedback is seen by the authors in the fact that only by stabilizing the general social background and solving the social problems of the population is it possible to preserve and strengthen the political stability of the state and its national sovereignty. Feedback is studied through such a popular mechanism as citizen requests, which, within the framework of political analysis, are interpreted as a resource: the involvement of citizens in management processes; formation of social and political culture of citizens; strengthening the cohesion of people in local areas; increasing the level of citizens' trust in the state as the most important political resource. The authors propose expedient directions for increasing the relevance of feedback from the state and citizens, taking into account modern challenges and risks, as well as internal political milestones.

Keywords: feedback system; trust as political capital; citizen appeals; electronic social and political participation; relevance of feedback; press conference; elections (search for similar items in EconPapers)
Date: 2024
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