Trends and prospects’ application of GovTech in the process of public sector digitalization

Тенденции и перспективы применения технологий GovTech в процессе цифровизации государственного сектора

Tatiana V. Podolskaya (Подольская Т.В.), Fatimat D. Ulbasheva (Ульбашева Ф.Д.) and Evgenia A. Vasyuta (Васюта Е.А.)
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Tatiana V. Podolskaya (Подольская Т.В.): South-Russia Institute of Management – branch of Russian Presidential Academy of National Economy and Public Administration
Fatimat D. Ulbasheva (Ульбашева Ф.Д.): Russian Presidential Academy of National Economy and Public Administration
Evgenia A. Vasyuta (Васюта Е.А.): South-Russia Institute of Management – branch of Russian Presidential Academy of National Economy and Public Administration

State and Municipal Management Scholar Notes, 2024, vol. 2, 147-158

Abstract: These days, governments are actively increasing the introduction of new GovTech solutions in order to improve the efficiency of public authorities work. The digital government, as a key concept of the public sector digitalization, is the next stage in the evolution of public administration, which is aimed at accelerating the decision-making process at the state and municipal levels, improving the interaction with citizens and public organizations, as well as increasing the level of trust in the authorities. The article analyses GovTech technologies and the principles of their introduction, the stages of public sector digital maturity. The COVID-19 pandemic was identified as the driver of the government digitization, but in the long run, the reactive policy should move to a complete reorganization of public administration systems in terms of the introduction of new technologies and ensuring cybersecurity. The article assesses the main challenges of GovTech introduction, as well as the key GovTech trends. Additionally, the authors analyzed the European and Russian practices of public administration digitalization. An analysis of GovTech concept, conducted by the authors, allowed to determine the conditions of growth of the Russian GovTech market and its prospects and to draw conclusions about the significant potential of Russia to successfully achieve the stage of the digital government.

Keywords: GovTech; GovTech national platform; public sector; new technologies; digital government; public services; digitalization; cyber security (search for similar items in EconPapers)
Date: 2024
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