Application of digital technologies in promoting the brand of the Rostov region on the global market

Применение цифровых технологий для продвижения бренда Ростовской области на мировом рынке

Anastasiia D. Volodina (Володина А.Д.), Tatiana V. Podolskaya (Подольская Т.В.) and Denis S. Ushakov (Ушаков Д.С.)
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Anastasiia D. Volodina (Володина А.Д.): Russian Presidential Academy of National Economy and Public Administration, South Russian Institute of Management
Tatiana V. Podolskaya (Подольская Т.В.): Russian Presidential Academy of National Economy and Public Administration, South Russian Institute of Management
Denis S. Ushakov (Ушаков Д.С.): Rostov State Economic University

State and Municipal Management Scholar Notes, 2025, vol. 3, 78-91

Abstract: Introduction. The article explores theoretical and practical aspects of promoting the tourism brand of the Rostov Region on the global market through the use of digital technologies under modern condi-tions. The relevance of the study is determined by the global trend of the world economy’s digitaliza-tion and the increasing role of regional development in ensuring sustainable economic development on the Russian Federation, including through the expansion of tourist flows and regional income. Purpose. The purpose of writing this article is to develop a strategy for applying digital technologies to enhance the recognition of the Rostov Region as a tourist destination on the global market. Research objectives: to characterize the tourism potential of the Rostov Region and identify barriers to its realization in a global context; to analyse opportunities for using digital tools in the tourism industry; to propose components of a strategy for strengthening the digital presence of the Rostov Region’s tourism brand to attract foreign audiences. Methods. Observation, comparison, systematization, analysis (including SWOT analysis of digital technologies for promotion), synthesis. Results. To achieve the set goal, the study describes components of the Rostov Region’s tourism potential, including the possibility of forming a “maritime” brand. The effectiveness of the region’s current tourism brand is evaluated (with a focus on key associations), and potential directions for its development are identified. Systemic challenges to international tourism in the Rostov Region are highlighted, and the role of digital technologies in addressing them is substantiated. Based on a SWOT analysis, the feasibility of implementing technologies to promote the tourism brand internationally is outlined. The specifics of integrating studied technologies into a strategy for enhancing the digital presence of the Rostov Region’s brand to attract international tourists are examined. Conclusions. The study concludes with priority areas for implementing digital technologies to develop international tourism in the Rostov Region. They include: active social media engagement, multilanguage of the official tourism portal, expanded use of chatbots and artificial intelligence, adoption of Big Data, VR/AR, digital platforms, blockchain, integration of Chinese payment systems, and increased participation in international specialized events.

Keywords: Rostov Region; tourism brand; tourist destination; tourism marketing; digitalization; digital technologies (search for similar items in EconPapers)
Date: 2025
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