THE IMPORTANCE OF ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION ON WORK PRODUCTIVITY AND INTENTION TO QUIT IN THE COVID 19 PANDEMIC ERA

Siwi Dyah Ratnasari ()
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Siwi Dyah Ratnasari: STIE Malangkucecwara, Malang, Indonesia

Business Excellence and Management, 2021, vol. 11, issue 5, 237-247

Abstract: The purpose of this study was to determine the effect of: 1) Organizational commitment to intention to quit. 2) Organizational commitment to productivity. 3) Job satisfaction on productivity. 4) Job satisfaction on intention to quit. 5) Work productivity on intention to quit. This research methodology uses a quantitative approach with a survey method. Employees of PT. Johnson & Johnson Indonesia, especially in the Medical Department, became the research population of 70 people throughout Indonesia. The number of samples was 60 people who were taken using the Slovin method. 60 questionnaires were distributed, 46 questionnaires deserved to be analyzed. Path analysis is used as a data analysis technique. The results of this study are: 1) Organizational commitment has a significant negative effect on intention to quit. 2) Organizational commitment has a significant positive effect on work productivity. 3) Job satisfaction has a significant positive effect on work productivity. 4) Job satisfaction has no effect on intention to quit. 5. Work productivity has a significant negative effect on intention to quit. The limitation of the research is the distribution of the questionnaire using the Google form so that it is possible to miss the information obtained. Contribution: This research provides a discourse to PT Johnson & Johnson Indonesia especially in the Medical Department that in this pandemic era employees have no intention of moving to another organization because of their high commitment even though they are actually not satisfied with the salary they receive, even though they have the opportunity.

Keywords: Organizational commitment; Job satisfaction; Intention to quit; Covid-19 Pandemic Era (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:rom:bemann:v:11:y:2021:i:5:p:237-247

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