MANAGEMENT OF DRINKING WATER SERVICES IN CRISIS CONDITIONS

Cristina Alpopi () and Sofia Elena Colesca ()
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Cristina Alpopi: Academy of Economic Studies
Sofia Elena Colesca: Academy of Economic Studies

Proceedings of Administration and Public Management International Conference, 2010, vol. 6, issue 1, 137-150

Abstract: The specialty literature is more and more focused on the satisfaction on tap water. Consequently there are increased efforts to provide quality water and to gain the consumer confidence. This effort requires a multidisciplinary approach in order to combine the various technical requirements of consumer perception. This article aims at understanding the processes that contribute to public perception of water quality to maintain or enhance consumer satisfaction and confidence.

Keywords: drinking water; indicators; quality (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:rom:compca:v:6:y:2010:i:1:p:137-150

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