VALUE BASED GOVERNMENT INFORMATION SYSTEMS

Liliana Moga

Proceedings of Administration and Public Management International Conference, 2012, vol. 2012, issue 8, 150-157

Abstract: The translation from the traditional way of performing the Government services to the e Government is viewed as an opportunity to fundamentally change the processes in the governance in order to make it more accessible and effective for the citizens. The information system is a key factor of this process. Traditional methodologies used for government information systems design do not connect in proper way the citizens’ values and governmental objectives and requirements with the information systems facilities. The result is a mismatch between citizens’ expectations, administrative goals and information system’s characteristics. The key of success is to identify citizens’, political strategists’ and information technologies professionals’ perceptions of value and match them. The citizens’ perception of value is be documented by using empirical studies results, and also the governmental authorities’ priorities which are established by using the present Information and Communications Technology in Public Administration Strategy of Romanian Government. The goal of this paper is to bring together Value Analysis concepts and information systems architecture in order to transform them in architectural requirements for the information systems design.

Keywords: Government services; efficiency; citizen centered; value; government information systems. (search for similar items in EconPapers)
JEL-codes: H11 L86 R11 (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:rom:compca:v:8:y:2012:i:1:p:150-157

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