The main factors of on-line trust

Sofia Colesca ()

Economia. Seria Management, 2007, vol. 10, issue 2, 27-37

Abstract: Generaly said, trust is an important factor in many social interactions. Because on-line transactions are characterized by uncertainty and anonymity, trust and risk are essential elements in e-commerce and e-government services. There is a statistically significant relationship between trust and use of e-commerce and e-government websites. So, use of Internet for product acquisition, bill and taxes payments has many risky components. In this context, this article presents the concept of on-line trust.

Keywords: Trust; Internet; e-commerce; e-government (search for similar items in EconPapers)
JEL-codes: L81 L86 M19 (search for similar items in EconPapers)
Date: 2007
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:rom:econmn:v:10:y:2007:i:2:p:27-37

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