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PURSUING PERFECTION IN THE ROMANIAN HEALTHCARE SYSTEM WHILE APPLYING LEAN SIX SIGMA METHODOLOGY

Cosmin Dobrin, Ruxandra Dinulescu, Remus Christian Moraru and Elisabeta Ilona Molnar

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2017, vol. 11, issue 1, 542-549

Abstract: Lean Six Sigma demonstrated itself a methodology worth of being applied in every industry, no matter the field sector. Thus, one industry that retrieved this methodology and applied it with successful outcomes is the healthcare system. The American and European healthcare industry took the Lean Six Sigma methodology and applied it in hospitals and clinics where there were cases of high variation level and waste of resources (including financial waste, human resources waste, time waste, etc). Therefore, taking examples from European and American hospitals, we have decided to apply Lean Six Sigma tools in the Romanian healthcare system as well. One of the biggest issues that our clinics and hospitals are confronting today, is represented by the waiting time in front of the cabinet, even if we are talking about the waiting time in front of a generalist’s cabinet or at the emergency department. Thereby, striving to eliminate as much as possible the waste and reduce the variability level, our research will highlight the specific Lean Six Sigma tools that could help us in our debate.

Keywords: Lean Six Sigma; healthcare system; patients; regression (search for similar items in EconPapers)
Date: 2017
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