IMPROVING THE ROMANIAN PUBLIC TRANSPORT SERVICES BY USING LEAN SIX SIGMA METHODOLOGY

Alexandru-Mihai Bugheanu and Ruxandra Dinulescu ()

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2018, vol. 12, issue 1, 101-109

Abstract: The Romanian public transportation services need to identify innovative managerial methods in order to reduce or even eliminate waste from transportation management.Thus, for achieving this objective, the current paper will present an overall analysis of the Romanian public transport services quality and how this affects the customers’ satisfaction.Furthermore, the paper aims to identify and analyze the risks to which users are exposed, as well as highlighting the causes that lead to a decrease in the general quality of the services.By presenting the main types of wastes from the public transportation system, this study examines the necessity for introducing a methodology aimed to improve the quality of the transportation management by reducing wastes.The purpose of this article is to offer a short review of the literature and to evaluate the main deficiencies observed in the transportation management. In addition, the paper will present a number of methods for reducing these issues by applying Lean Six Sigma methodology.

Keywords: Lean Six Sigma; public transport; risk management; strategies; urban mobility. (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://conference.management.ase.ro/archives/2018/pdf/1_12.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:12:y:2018:i:1:p:101-109

Access Statistics for this article

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE is currently edited by Ciocoiu Nadia Carmen

More articles in Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE from Faculty of Management, Academy of Economic Studies, Bucharest, Romania Contact information at EDIRC.
Bibliographic data for series maintained by Ciocoiu Nadia Carmen ().