MANAGING DIGITALIZATION IN BANKING: CHALLENGES AND IMPLICATIONS

Dan Costin Nitescu and Florin Alexandru Duna

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2018, vol. 12, issue 1, 339-349

Abstract: The article presents the changing context of the banking sector, concerning the technological evolution and digitalization processes that occur in the financial market and society. The first three parts of the paper analyze developments for banking business within the digitalization process, reflect important aspects from other related studies and identify 10 relevant challenges when managing this strategic transformation. Our analysis includes the following topics: the digital era, technological development, new mobility banking services, AI, block chain, big data and new business banking models (from human to machine interaction, to machine to machine interactions). The fourth part includes relevant findings and other discussions regarding the management of digitalization and potential implications on banking business. The last part of the paper represents our concluding remarks.

Keywords: banks; regulations; digitalization; Fintech; management; policy. (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:12:y:2018:i:1:p:339-349

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