INVESTIGATING THE EFFECT OF KEY ELEMENTS AFFECTING THE TRUST ON E-GOVERNMENT ACCEPTANCE FROM CITIZENS' PERSPECTIVES IN DISTRICT 1 OF TEHRAN

Kaveh Teymournejad, Viana Varmazyar and Mohammad Mahdi Ghalandari

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2019, vol. 13, issue 1, 274-287

Abstract: This study aimed to investigate the effects of key factors affecting the e-government acceptance from the viewpoint of citizens in District 1 of Tehran. The present research is applied in terms of purpose and in terms of collecting information, descriptive and survey. The statistical population of this study was all citizens of the 1st district of Tehran. Based on the Cochran formula for unrestricted statistical society, the sample size was 384, which was selected by simple random sampling. In order to collect information, 41 questions were raised. The formal and content validity of the questionnaire was reviewed and confirmed by the experts and the Cronbach's alpha coefficient was more than 0.7, which indicated the internal consistency of the items and confirmation of the reliability of the questionnaire. In order to analyze the data, two-variable linear regression test was used with SPSS software. According to the results, the effect of risk factors (0.35), technical factors (0.68), citizens' characteristics (0.66) and organizational factors (0.66) were positive and significant on the reliability of e-government adoption.

Keywords: acceptance of e-government; Citizens Features; organizational factor; risk-taking; technical factor (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:13:y:2019:i:1:p:274-287

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