COGNITIVE TECHNOLOGY IN TALENT OPERATIONS – REDEFINING LEARNING AT IBM JAPAN

Kurtz Law, Luiza Gatan, Kyoko Kokusho and Cristian Vlad

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2019, vol. 13, issue 1, 317-325

Abstract: Corporations continue to seek innovative and effective ways to educate their workforce. Over the last 30 years, corporate training has been constantly evolving, moving away from pure classroom based, single event sessions to blended learning, with back up sessions to promote continuous learning. Today’s best practices look to transform employees’ thinking into more proactive learning which can lead to greater confidence and capability. This paper examines IBM Japan’s implementation of the IBM Your Learning platform for utilizing cognitive technology (Artificial Intelligence) to create competitive advantage through superior learning acquisition and behavioral transformation. Keywords corporate training, culture transformation, IBM, innovation, learning, Japan.

Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:13:y:2019:i:1:p:317-325

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