THE IMPACT OF AI ON TALENT MANAGEMENT

Dora Ioana Damian and Corina Frasineanu

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2024, vol. 18, issue 1, 98-116

Abstract: In the context of a digital economy marked by constant technological advancements, including artificial intelligence, big data, cloud computing, and the Internet of Things, organizations are evolving into interconnected entities. This interdependence necessitates simultaneous changes across all departments, particularly human resources, which serves as the catalyst for modern organizations. Traditional HR approaches are increasingly inadequate in meeting the demands of this dynamic environment, failing to efficiently manage talent identification, selection, development, retention, and overall workforce engagement. Given that talent is the most valuable asset for sustained organizational success, it is imperative to explore innovative methods for talent management. The era of artificial intelligence (AI) offers transformative opportunities to revamp the HR framework. AI's capabilities in data collection, analysis, and processing can address the limitations of conventional management methods, fostering a more accurate and efficient approach to talent management. This research paper investigates the impact of AI on talent management, focusing on how contemporary organizations can leverage AI to enhance HR functions. The study utilizes data from IBM's Smarter Workforce Institute, which conducted 20 in-depth structured interviews with senior HR executives responsible for integrating AI into HR across various fields. The analysis reveals that AI-powered systems improve the identification of employee skills, optimize talent alignment, and enhance employee satisfaction through predictive analytics. Additionally, AI supports data-driven salary decisions, equitable compensation practices, and tailored training programs, fostering a continuous development culture within the organization. Despite the transformative potential of AI, challenges such as data quality, financial costs, and ethical concerns persist. Addressing these issues requires further research to enhance data validity, develop cost-effective AI approaches, and establish ethical guidelines to mitigate algorithmic biases. This paper concludes that integrating AI into talent management provides organizations with a competitive advantage, promotes continuous improvement, and adapts to the evolving digital landscape. By leveraging AI, organizations like IBM can optimize their talent management strategies, ensuring sustained success and workforce engagement.

Keywords: Artificial Intelligence (AI); Human Resource Management (HRM); IBM; Talent Alignment; Talent Management. (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:18:y:2024:i:1:p:98-116

DOI: 10.24818/IMC/2024/02.03

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