INTERFERENCES BETWEEN TOTAL QUALITY MANAGEMENT AND NEW PUBLIC MANAGEMENT

VENERA TODORUÞ Amalia

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2012, vol. 6, issue 1, 607-611

Abstract: This paper approaches a present-day issue of great interest for the public sector organizations, revealing the inter-conditionings between TQM and the new paradigms of public management. The objective of this paper consists in analysing the opportunity of implementing Total Quality Management in public administration and, in identifying the general conditions which must be fulfilled in institutions and public authorities in order to obtain TQM success. The increasing need for a good governance calls for new approaches to make Total Quality Management operational. The paper also presents a comparative analysis between the old and new TQM approaches specific to the current context in the public management field. The research of the study is based on documents and reform strategies purchased on the internet, having as sources the official sites of certain public institutions.

Keywords: quality; innovative; new public management (search for similar items in EconPapers)
Date: 2012
References: Add references at CitEc
Citations:

Downloads: (external link)
https://conference.management.ase.ro/archives/2012/pdf/77.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:6:y:2012:i:1:p:607-611

Access Statistics for this article

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE is currently edited by Ciocoiu Nadia Carmen

More articles in Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE from Faculty of Management, Academy of Economic Studies, Bucharest, Romania Contact information at EDIRC.
Bibliographic data for series maintained by Ciocoiu Nadia Carmen ().