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SMART PRACTICES OF BUSINESS PROCESS RE-ENGINEERING IN THE PUBLIC AND PRIVATE SECTOR USING CLOUD COMPUTING TECHNOLOGIES

Darko Shuleski and Crina Veronica Cristea

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2014, vol. 8, issue 1, 497-508

Abstract: Under the current economic conditions, both in public and private fields it becomes very important to prioritize key indicators (profit, market share, cash) by redesigning organizational processes and their radical change in order to achieve major improvements such as: lower costs, increase quality and improve time. The partial redesign of these processes will help improve the performance of public and private organizations and will create a competitive advantage. In this way, process redesign is an important management tool which enables substantiation of the development strategy and use of material, human and financial resources, to increase the company's market value, profitability and competitiveness. Given the need to initiate, design and implement organizational change under the most diverse conditions and a high frequency we can say that one of the main competitive advantages of an organization providing services, ensured by its management, is the ability to partially redesign processes and groups of processes with acceptable efforts, especially costs and durations. Thus, we believe that this paper is an answer (of many possible) to the question on how to effectively increase performance and competitiveness in an increasingly crowded market.

Date: 2014
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