THE ROLE OF RISK MANAGEMENT IN ISO 9001:2015

Catalina Soriana Sitnikov and Claudiu Bocean ()

Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2015, vol. 9, issue 1, 1009-1016

Abstract: Organization’s quality management system will experience substantial changes when the final draft of ISO 9001: 2015 will be published and will become operational. Therefore, organizations must be informed in advance about the changes that are anticipated to be ready to implement the revised requirements of the standard. An important direction given by new version of the standard consists in a growing emphasis on managing risks faced by the organization and valorisation of the opportunities that may arise. In the present paper we conducted a review of the main changes to the ISO 9001: 2015 and a critical analysis regarding risk management approach in the new version of the standard. Given that ISO 9001, as amended and published this year, will move to a new stage in the structure and objectives oriented towards risk management and identifying and implementing opportunities, continuous improvement, the most important component of quality management must be seen from risk perspective. Thus, based on exploratory research the authors designed and developed a tool (an integrated risk management model) that could streamline the process of continuous quality improvement. In authors’ opinion, it would be desirable a more detailed and applied approach to risk management and quality continuous improvement correlation in the new standard.

Keywords: ISO 9001:2008; ISO 9001:2015; risk management; risk-based thinking; risk tolerance; PDCA (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:9:y:2015:i:1:p:1009-1016

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