 AN EXPLORATORY STUDY OF STUDENT SATISFACTION: THE MODERATING ROLE OF DIGITAL TECHNOLOGIESGheorghe Militaru, Dana Deselnicu and Massimo Pollifroni Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, 2015, vol. 9, issue 1, 234-241 Abstract: The main purpose of this study is to empirically examine how digital technologies facilitate student satisfaction in higher-education institutions. In this study, digital technologies in higher education are evaluated using students’ perceptions about their satisfaction and performance. Significant correlations and relationships on the students’ satisfaction over used digital technologies in teaching and learning processes have been examined. Based on the results of a cross-section survey with data drawn from undergraduates, we found that digital technologies have positive effects on student satisfaction. The results show that in forming student satisfaction, teaching, learning, and student expectation play a critical role. However, it was found that these relationships are moderated by the digital technologies. The theoretical and practical implications of these findings are discussed. Keywords: digital technology; higher education; student satisfaction. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:rom:mancon:v:9:y:2015:i:1:p:234-241 Access Statistics for this article Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE is currently edited by Ciocoiu Nadia Carmen More articles in Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE from Faculty of Management, Academy of Economic Studies, Bucharest, Romania Contact information at EDIRC. |
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