EXPLORING GENDER DISPARITIES IN LEADERSHIP STYLES WITHIN THE HOTEL INDUSTRY

Adina LetiÈ›ia Negruè˜a () and Maria Cristicä‚ ()
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Adina LetiÈ›ia Negruè˜a: Faculty of Business, BabeÈ™-Bolyai University, Cluj-Napoca, Romania
Maria Cristicä‚: Faculty of Business, BabeÈ™-Bolyai University, Cluj-Napoca, Romania

Management Research and Practice, 2024, vol. 16, issue 4, 5-17

Abstract: The dynamic and competitive hospitality sector’s success hinges on effective leadership. The hospitality industry’s complexity necessitates motivated, efficient employees for customer satisfaction. Effective leadership optimizes performance, influences organizational goals and inspires team members, resulting in enhanced employee satisfaction and service quality. Thus, understanding prevailing leadership styles among successful hotel managers is crucial. Overall, this study reveals the distinct leadership styles exhibited by Romanian hotel managers, while also shedding light on potential gender-based differences in their approach. The study provides valuable insights into lesser-explored leadership cluster which includes servant, paradoxical and empowering styles. The servant leadership style emerges as a result of a descriptive research, having an impact on management within the realm of Romanian hoteliers. Furthermore, the distinct inclinations of female respondent toward the servant and paradoxical leadership styles stand out as a notable conclusion, enlightening the nuanced role of gender in shaping leadership preferences.

Keywords: leadership style; servant; paradoxical; empowering; gender; bias hospitality (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:rom:mrpase:v:16:y:2024:i:4:p:5-17

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