EVALUATING THE SUPPLY CHAIN MANAGEMENT OF RECYCLING USING THE BALANCED SCORECARD

Pacheco Raúl Antonio Dà Az (), Alberto MARTà Nez (), Hernán à Vila (), Luis Eduardo Orobio (), Maira Alejandra Higuita () and Stefany Tatiana MUÑOZ Muã‘oz ()
Additional contact information
Pacheco Raúl Antonio Dà Az: Universidad Nacional de Colombia, Palmira, Colombia; Cra. 32 # 12 - 00, Palmira, Valle del Cauca
Alberto MARTÃ Nez: Universidad Nacional de Colombia, Palmira, Colombia; Cra. 32 # 12 - 00, Palmira, Valle del Cauca
Hernán à Vila: Universidad Nacional de Colombia, Palmira, Colombia; Cra. 32 # 12 - 00, Palmira, Valle del Cauca
Luis Eduardo Orobio: Universidad Nacional de Colombia, Palmira, Colombia; Cra. 32 # 12 - 00, Palmira, Valle del Cauca
Maira Alejandra Higuita: Universidad Nacional de Colombia, Palmira, Colombia; Cra. 32 # 12 - 00, Palmira, Valle del Cauca
Stefany Tatiana MUÑOZ Muã‘oz: Universidad Nacional de Colombia, Palmira, Colombia; Cra. 32 # 12 - 00, Palmira, Valle del Cauca

Management Research and Practice, 2025, vol. 17, issue 2, 57-75

Abstract: Purpose: Recycling supply chain management (SCM) contributes to the improvement of environmental, economic, and social aspects. The purpose of this research is to evaluate the SCM of five recycling management associations (RMAs), two of which are recyclers by trade or formalized recyclers and three of which are in the process of formalization. Methodology/approach: The assessment of the RMAs’ SCM was based on seven Balance Scorecard perspectives (BSC): financial, customer, internal processes, development, planning, environmental, and social. Information was collected through a multiple case study using a 55-question questionnaire. Findings: The results showed that the SCMs that make up the five RMAs have weaknesses in regulatory, technical, and operational aspects. Practical implications: Formalized RMAs need to improve their SCM to compete with large recycling operators and RMAs in the process of formalization, and this improvement is a step towards recognition as professional recyclers in Colombia. Originality/value: This is the first document that evaluates the SCM of the RMAs using seven perspectives of the BSC and involving two types of associations: formalized and those in the process of formalization.

Keywords: supply chain; recycling management; evaluation of supply chain management; balanced scorecard; multiple case study. (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
https://mrp.ase.ro/v17i2/4.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rom:mrpase:v:17:y:2025:i:2:p:57-75

Access Statistics for this article

Management Research and Practice is currently edited by Colesca Sofia

More articles in Management Research and Practice from Research Centre in Public Administration and Public Services, Bucharest, Romania Contact information at EDIRC.
Bibliographic data for series maintained by Colesca Sofia ().