EXPLORING THE RELATIONSHIP BETWEEN JOB STRESS AND ORGANIZATIONAL COMMITMENT: A STUDY OF THE INDIAN IT SECTOR

M.A. Sanjeev () and Shubhangini Rathore ()
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M.A. Sanjeev: Jaypee Business School, Jaypee Institute of Information Technology University, Noida.
Shubhangini Rathore: Jaypee Business School, Jaypee Institute of Information Technology University, Noida.

Management Research and Practice, 2014, vol. 6, issue 4, 40-56

Abstract: The nature of employment in the IT industry is extremely challenging due to its commitment to high service levels and acute flexibility through resource management. The escalating workplace demands and professional aspirations of employees are responsible for making the employee work against all odds of time and potential. Since mostly for all employees, the sources of job reward remain limited to the salary only, expectation to gain early incentives and raises creates a threatening atmosphere of competition and loss of job security. The situation has given rise to the malignant stress that brings a sharp decline in the performance and a lack of commitment towards work. On one hand, where stress is understood in inverse relations with workplace wellness; organizational commitment is understood as an employee’s sense of belonging, acceptance, passion and pride towards his organization that motivates him to work actively for the interest of his organization. This understanding of work stress is seen in direct antithesis with the advantages of having a highly committed workforce. The aim of this paper is to find the relationship between employee stress and organizational commitment in order to ascertain the extent to which workplace stress can affect the commitment levels of employees in the IT sector.

Keywords: Job Stress; Organizational Commitment; IT/ITES Sector; Citizenship Behavior. (search for similar items in EconPapers)
Date: 2014
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