PRIVACY POLICY OF E-GOVERNMENT WEBSITES: AN ITEMIZED CHECKLIST PROPOSED AND TESTED

Maryam Al-Jamal () and Emad Abu-Shanab ()
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Maryam Al-Jamal: MIS Dept., IT College, Yarmouk University, Irbid, Jordan
Emad Abu-Shanab: MIS Dept., IT College, Yarmouk University, Irbid, Jordan

Management Research and Practice, 2015, vol. 7, issue 3, 80-95

Abstract: Citizens interacting with electronic government websites are keen on the privacy of their information and the security of their data. Providing personal and critical information to e-government websites without any guarantee from the government side to protect such information and use is a risky action. Citizens need to be aware that their information is protected and never misused by their governments. This paper tried to develop a checklist to measure the degree of government websites’ adherence to the measures of privacy protection. Publishing a privacy policy can be a first step in guaranteeing users’ privacy in addition to other factors needed to reach the required level of protection by international bodies and agencies. The literature and international reports were explored to understand the issues related to privacy policy in e-government and their importance to users. Finally, a test, of a selected set of countries using the specified checklist, was conducted, where results were contrasted to their achievements on the e-government development index.

Keywords: E-government; Privacy; Privacy policy; Security; FTC principles; OECD principles; website test; proposed checklist. (search for similar items in EconPapers)
Date: 2015
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