DEVELOPMENT OF AN EVALUATION TOOL FOR PARTICIPATIVE E-GOVERNMENT SERVICES: A CASE STUDY OF ELECTRONIC PARTICIPATORY BUDGETING PROJECTS IN GERMANY

Philipp Nitzsche (), Adriano Pistoia () and Marc ELSAßER ()
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Philipp Nitzsche: Chair of Information and Communication Management, University of Administrative Sciences Speyer, Germany
Adriano Pistoia: Information and Communication Management; University of Administrative Sciences Speyer, Germany
Marc ELSAßER: Information and Communication Management; University of Administrative Sciences Speyer, Germany

REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, 2012, vol. 2012, issue 18, 6-25

Abstract: In recent years, web 2.0 increasingly gained importance in terms of e-government. In this context, e-participation received more and more attention. However, there are only few examinations providing a structured overview on web 2.0 implementation possibilities in participative e-government. This contribution examines these implementation possibilities using electronic Participative Budgeting projects. The web 2.0 characteristics interaction orientation, personalization, social networking, and user added value serve as evaluation criterions. The examination shows that web 2.o implementation in German projects is still at a very low maturity level. In parts, communities have significant implementation significances concerning provided features and integration of citizens. Using the most advanced approaches we illustrate how the targeted use of web 2.0 tools can influence the Participative Budgeting success.

Keywords: E-government; electronic Participatory Budgeting (ePB) projects; web 2.0 characteristics; evaluation framework. (search for similar items in EconPapers)
JEL-codes: I18 I28 L53 (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (1)

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