THE NEW TRENDS OF DIGITAL TRANSFORMATION AND ARTIFICIAL INTELLIGENCE IN PUBLIC ADMINISTRATION

Armenia Androniceanu ()
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Armenia Androniceanu: Professor PhD., Bucharest University of Economic Studies, Bucharest, Faculty of Administration and Public Management, 6 Piata Romana, 010374, Bucharest, Romania

REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, 2023, vol. 2023, issue 40, 147-155

Abstract: Digital transformation and artificial intelligence are major challenges for a diversity of fields. The central and local administrations of the states need major and deep structural changes to reduce bureaucracy and public expenses, but also to significantly improve the quality of services, productivity, accessibility, and transparency of public institutions. Digitization and artificial intelligence are gradually integrated into state administrations and the governance process, and the results obtained confirm a visible increase in managerial, economic, and social efficiency. These aspects determine state governments to progressively design and implement strategies for digitalization and artificial intelligence within public services. Public investments needed for these changes are necessary for the sustainable development of the public sector. EU states are encouraged to make massive public investments to integrate artificial intelligence applications in public services and to operationalize digital transformations necessary for efficient and intelligent public administrations.

Keywords: public administration; digital transformation; digitalization; artificial intelligence. (search for similar items in EconPapers)
JEL-codes: R28 R38 Z18 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:rom:rampas:v:2023:y:2023:i:40:p:147-155

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