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UNDERSTANDING SMART CITY STRATEGY IN DEVELOPING COUNTRIES’ CITIES

Johan Reimon Batmetan () and Quido C. Kainde ()
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Johan Reimon Batmetan: Department of Information and Communication Technology, Universitas Negeri Manado, Indonesia
Quido C. Kainde: Department of Information and Communication Technology, Universitas Negeri Manado, Indonesia

Theoretical and Empirical Researches in Urban Management, 2022, vol. 17, issue 3, 71-88

Abstract: The smart city is a necessity in many modern cities when information technology becomes the choice of communication and interaction. Implementing smart cities in developing countries is not easy due to the lack of information technology infrastructure and the quality of smart city users. It is necessary to have the right strategy in implementing a smart city. This study aims to formulate a proposed strategy for implementing smart cities in cities in developing countries. We use a competitive intelligence approach to build a smart city strategy. The results of this study we formulate a smart city strategy in developing countries based on 6 dimensions of smart cities: smart governance, smart branding, smart economy, smart living, smart society, and smart environment. We formulate Strategic Alignment by making a mapping based on the mission and goals of city leaders towards the 6 dimensions of a smart city. The result obtained is the establishment of a measurable, smart city development strategy by formulating a priority strategy that can be implemented so that it becomes more efficient. This is because the strategy is built based on a comprehensive analysis of internal and external conditions. We conducted a gap analysis using SWOT analysis and developed a smart city implementation strategy with 4 categories, namely strategic, key operational, high potential, and support. We conclude that the implementation of smart cities in cities in developing countries must be based on the conditions and potential resources available in the city uniquely and operationally so that it is easy to implement.

Keywords: competitive intelligence; cities; developing countries; smart city; strategy implementation. (search for similar items in EconPapers)
Date: 2022
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