COMMODITY EXCHANGES IN ROMANIA AND POLAND: A SURVEY OF CLIENTS' PERCEPTION AND SATISFACTION

Oana Matilda Sabie (), Ștefan Gabriel Burcea () and Maria Cătălina Bengea ()
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Oana Matilda Sabie: , Bucharest University of Economic Studies, Piata Romana 6, Bucharest, Romania
Ștefan Gabriel Burcea: , Bucharest University of Economic Studies, Piata Romana 6, Bucharest, Romania
Maria Cătălina Bengea: Romanian Commodity Exchange, Bucharest, Romania

Theoretical and Empirical Researches in Urban Management, 2023, vol. 18, issue 2, 101-116

Abstract: This paper aims to highlight the importance of international commodity exchanges and to provide information on their rise in recent years. Since ancient times, commodity exchanges have played a significant role in market economies. These exchanges' goals are to act as a market outlet, keep an eye on supply and demand, and, most importantly, have an impact on how real pricing levels for various commodities are established. This empirical research is based on a survey with a sample of 137 clients, which uses a questionnaire to analyse their perception on the trading platforms run by the two licensed operators (the Romanian Commodity Exchange and the Polish Commodity Exchange), as well as their satisfaction regarding the collaboration with ring managers. The results indicate that a more positive attitude of clients towards trading fungible and non-fungible products will further strengthen their purchasing intentions.

Keywords: commodity exchanges; Romanian Commodity Exchange; Polish Commodity Exchange; trading platforms; user perception; natural gas/ energy. (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:rom:terumm:v:18:y:2023:i:2:p:101-116

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