IMPORTANTA UTILIZARII TEHNOLOGIILOR INFORMATIONALE SI DE COMUNICATII PENTRU MODERNIZAREA SISTEMULUI INFORMATIONAL - CALL CENTER PRIMARIA MUNICIPIULUI TIMISOARA

Oana Sabie (Abaluta) and Ion Plumb ()
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Ion Plumb: Catedra de Administratie Publica, Academia de Studii Economice Bucuresti, RomAnia

Theoretical and Empirical Researches in Urban Management, 2008, vol. 3, issue 8, 11-36

Abstract: Se pare ca in era informationala utilizarea tehnologiei informationale este o tendinta necesara pentru evolutia organizatiilor publice si private din secolul 21. Utilizarea tehnologiei informationale in domeniul public include democratia electronica care este orientata spre guvernare si spre guvernare electronica, adica spre orientarea pe piata a serviciilor. Este indubitabil faptul ca utilizarea acestor tehnologii va imbunatati in mod evident eficienta sectorului public si participarea cetatenilor la procesul decizional prin forumuri electronice.

Keywords: tehnologia informatiei; e-democratie; sectorul public (search for similar items in EconPapers)
JEL-codes: H70 H83 O38 (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:rom:terumm:v:3:y:2008:i:8:p:11-36

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