Administrative and organizational obstacles of development in the Jordanian ministries and their impact on administering and developing human resources: analytical study for the opinions of supervisors

Ahmad,H, AlAssaf and Abas Salem Rawashdeh
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Ahmad,H, AlAssaf: Assistant Professor, Department of Business Administration, Faculty of Business, Al-Zaytoonah University of Jordan, Jordan.
Abas Salem Rawashdeh: Assistant Professor, Department of Business Administration, Faculty of Business, Al-Zaytoonah University of Jordan, Jordan.

Review of Applied Socio-Economic Research, 2018, vol. 16, issue 2, 13-25

Abstract: This study aimed to identify organizational and administrative obstacles to the development of the administrative ministries in Jordan and their impact in improving the quality of services and simplifying procedures in the ministries from the viewpoint of their supervisory staff, through an analytical study of a number of ministries of Jordan. For the purposes of this study, a questionnaire was prepared to measure independent variables (the administrative and organizational obstacles) and the dependent variable (the reality of improving the quality of services and the simplification of procedures) in the study. A simple random sample consisted of (175) of the supervisory staff in (14) ministry was selected. Descriptive statistics and multiple regression methods were used in testing the hypothesis. Results of the study were as follows: firstly, administrative development in the Jordanian ministries faced obstacles on the organizational structure, organizational culture, financial and material resources, and human resources and secondly, the study showed the significant influence of the independent variables (the administrative and organizational obstacles) combined in the dependent variable (the reality of improving the quality of services and the simplification of procedures). The study provided a number of recommendations.

Keywords: administrative obstacles; organizational obstacles; development of human resources; Jordanian ministries. (search for similar items in EconPapers)
JEL-codes: O10 O15 (search for similar items in EconPapers)
Date: 2018
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