Scale Development Procedures in the Context of Online Consumers: Key Recommendations

Omkar Dastane and Chai Lee Goi

Business Perspectives and Research, 2024, vol. 12, issue 3, 419-443

Abstract: Scales are developed with rigorous theoretical and statistical procedures, and they play a paramount role in the predictions of the outcome of constructs. However, it was found in the extant literature that the development of several scales was done without adherence to standard practices. This article aims to critically review the procedures used for the scales developed in the context of online consumers, highlight limitations, discuss their implications, and recommend the best practices for future research. Scale development studies published in journals indexed in reputed international databases were selected for meta-synthesis. The present study analysis was divided according to the primary stages of the scale development process namely development, data collection, analysis, and reporting. Common issues, such as unsuitable qualitative analysis methods, improper sampling technique, sample size, sample composition, and non-adherence to the reporting standards were recorded. At the end of this study, 15 recommendations were formulated, which would help strengthen the future scale development process in the context of online consumers.

Keywords: Scale development; online consumers; meta-synthesis; critical review; research methodology (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/22785337221148847 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:busper:v:12:y:2024:i:3:p:419-443

DOI: 10.1177/22785337221148847

Access Statistics for this article

More articles in Business Perspectives and Research
Bibliographic data for series maintained by SAGE Publications ().