Norm: An Expert System for Development Control in Underdeveloped Operational Contexts

D Borri, E Conte, F Pace and F Selicato

Environment and Planning B, 1994, vol. 21, issue 1, 35-52

Abstract: The paper deals with the attempt to build a legal planner expert system, NORM, for the building-application inspection branch of a local city planning agency, within an ill-organized administrative structure. The authors report the first stage of the research, mainly concerned with knowledge acquisition (by means of a method of shared observation, which directly focuses on the expert's real problem-solving behavior), knowledge representation, and implementation of a rough prototype. The first results of the research have shown that heuristics have a strong role in the human expert's cognitive-inferential model, human experts resorting to memory packages, stories, and analogies to streamline their problem-solving, and that many reasoning schemes in the procedure are largely unmanageable by expert systems. Another interesting finding has been the need which emerged from the research for a better understanding of problem-solving routines in the field of planning, ranging from taxonomies to behavioral (especially community-based) patterns in planning.

Date: 1994
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Persistent link: https://EconPapers.repec.org/RePEc:sae:envirb:v:21:y:1994:i:1:p:35-52

DOI: 10.1068/b210035

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