Workplace Collaborative Space Layout Typology and Occupant Perception of Collaboration Environment

Ying Hua, Vivian Loftness, Robert Kraut and Kevin M Powell
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Ying Hua: Department of Design and Environmental Analysis, Cornell University, Ithaca, NY 14853, USA
Vivian Loftness: School of Architecture, Carnegie Mellon University, Pittsburgh, PA 15213, USA
Robert Kraut: Human — Computer Interaction Institute, Carnegie Mellon University, Pittsburgh, PA 15213, USA
Kevin M Powell: Office of Applied Science, GSA Public Building Service, US General Services Administration, Washington, DC 20405, USA

Environment and Planning B, 2010, vol. 37, issue 3, 429-448

Abstract: The value of effective collaboration has become increasingly critical for organizational performance and agility. Along with technical and managerial strategies, the workspace spatial environment needs to be recognized and studied for its impact on collaboration and interactive behavior at work. Most spatial parameters studied in the workplace research literature are workstation-scale characteristics. However, these may not sufficiently describe the variety of shared spaces in which collaborative work and interactions take place. Based on a two-year multiple-site field study of workplace settings, this paper explores the space typology of a wide spectrum of formal and informal collaborative spaces, and it introduces a new set of layout-scale quantitative indices to describe the amount and distribution of collaborative spaces in a workplace. This research tested layout-scale spatial variables and compared them with workstation-scale variables in order to determine how well these variables predict the occupants' perception of the support from their workplace spatial environment for collaborative work and the distractions from others' interactive behavior in the work environment. The design implications of the findings are explored, and future research directions are identified.

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:sae:envirb:v:37:y:2010:i:3:p:429-448

DOI: 10.1068/b35011

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