Brand Image Mapping: A Study on Bathing Soaps

Jitendra K. Das, Om Prakash and Varsha Khattri

Global Business Review, 2016, vol. 17, issue 4, 870-885

Abstract: This study discusses the fact that there are a host of possible associations that a firm can build in a brand. Not all associations need to be built but rather those that directly or indirectly affect consumers’ buying behaviour. The article identifies the associations in which the brands are positioned strongly and new associations for weaker or new brands to position themselves. The brand image has been studied using a technique called perceptual mapping, which can have any number of dimensions but the most common are two dimensions. Any more dimensions are a challenge to draw and confusing to interpret. Following that logic, the discriminant analysis of selected attributes that discriminate between objects is used. The brand Dettol is strongly positioned with the functional association of antiseptic nature and Lux with perfect fragrance. In the symbolic associations, Dove positioned itself as ‘Popular among friends’ and Cinthol for its ‘Attractive name’. For experience association, Dove and Dettol are positioned as brands for ‘more self-confidence’ and Lux for ‘Glowing skin’. The article helps in understanding the importance of brands and their features in evolving consumers’ world. It analyzes the significance of brand image building and the value it adds to consumer brand perception and association. The study highlights the effect of brand associations in brand positioning by identifying new associations for weaker brands (repositioning) or new brands to position themselves.

Keywords: Brand image; brand personality; perceptual mapping (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:sae:globus:v:17:y:2016:i:4:p:870-885

DOI: 10.1177/0972150916645683

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