Linking Emotional Intelligence to Knowledge Sharing Behaviour: Organizational Justice and Work Engagement as Mediators

Vandana Tamta and M. K. Rao

Global Business Review, 2017, vol. 18, issue 6, 1580-1596

Abstract: The present study aims to investigate the direct and indirect effects of emotional intelligence (EI) on knowledge sharing (KS) behaviour of employees via two mediating variables, namely organizational justice (OJ) and work engagement (WE). The authors collected data from 294 employees working in select public sector banks in India via survey and web-based modes. The two-stage approach which includes confirmatory factor analysis (CFA) and structural equation modelling (SEM) was used to validate the direct and indirect impacts of EI on KS behaviour. Results indicated that there exists a positive impact of EI on KS behaviour. This article provides important implications for organizations by showing that EI plays a pivotal role in stimulating KS behaviour of employees in Indian public sector banks. This study also corroborates the partial mediating role of OJ and WE between EI and KS behaviour. This research contributes to the academic literature of EI and KS in specific and extends the organizational research studies in general.

Keywords: Emotional intelligence; work engagement; organizational justice; public sector banks; knowledge sharing behaviour (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:sae:globus:v:18:y:2017:i:6:p:1580-1596

DOI: 10.1177/0972150917713087

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