Fostering Community Empowerment: A Human-Centered Approach to Designing Clean Water Solutions in a Jakarta Slum

Pierre Yohanes Lubis, Bahareh Shahri and Mariano Ramirez
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Pierre Yohanes Lubis: Department of Design, School of Computing and Mathematical Sciences, University of Waikato
Bahareh Shahri: School of Product Design, University of Canterbury
Mariano Ramirez: Faculty of Arts, Design and Architecture, University of New South Wales

Journal of Developing Societies, 2024, vol. 40, issue 1, 7-26

Abstract: This article presents a case study of the application of human-centered design (HCD) as a codesign approach to address complex problems in slum communities in Jakarta, Indonesia. Through a review of relevant literature, we examine how the HCD methodology embraces a participatory framework but retains a certain degree of control not found in pure participatory approaches. We explain why HCD was selected for this study and describe the methods used, including sort cards, solution cards, in-depth interviews, focus group discussions, and product usability interviews. These methods were employed to generate a solution that addressed the issue of sourcing clean water in Jakarta’s slums, which was then prototyped, tested, and implemented. The study contributes to the development of a cohesive and applicable methodology by integrating codesign and HCD in designing solutions for people at the Base of the Pyramid.

Keywords: Human-centered design; design for the base of the pyramid; codesign; slum communities; community empowerment (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:sae:jodeso:v:40:y:2024:i:1:p:7-26

DOI: 10.1177/0169796X231222058

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