Book Reviews: D.B.N. Murthy, Managing Quality: A Practical Guide to Customer Satisfaction, Response Books, New Delhi, 1999, pp. 226

A.K. Srivastava
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A.K. Srivastava: Institute of Entrepreneurship Development Lucknow

Journal of Entrepreneurship and Innovation in Emerging Economies, 2001, vol. 10, issue 2, 230-235

Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:sae:jouent:v:10:y:2001:i:2:p:230-235

DOI: 10.1177/097135570101000208

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