Ernesto Noronha and Premilla D’Cruz, Employee Identity in Indian Call Centres: The Notion of Professionalism, New Delhi: Response Books, 2009, 184 pp

Shalini Misra

Journal of Entrepreneurship and Innovation in Emerging Economies, 2010, vol. 19, issue 2, 228-233

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:sae:jouent:v:19:y:2010:i:2:p:228-233

DOI: 10.1177/097135571001900209

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