Employee Engagement — Application of IES Tool

N. Rajagopal and Sunu Mary Abraham

Management and Labour Studies, 2007, vol. 32, issue 3, 390-401

Abstract: Today's ‘employee’ in organisations is treated more than an ‘employee’. The conventional cynicism of considering an employee as a mere ‘workforce for production’ has changed into a more ‘value based asset’. Employee engagement constitutes the core competence of a successful organization. It is suggested as a measurement tool of performance in many organisations. The Institute of Employee Studies (IES, UK) suggests a diagnostic tool, which can be used to derive organisation-specific drivers from attitude survey data. The tool was developed on the basis of common drivers of engagement in all organisations though some variability is likely. A strong connection between ‘feeling valued and involved and engagement’ through organisation-specific drivers is established in this model. The study collects empirical evidence to support this model. The survey was conducted among 108 respondents in the Kochi Refineries, Kerala, which is one of India's major regional oil refineries. This study highlights the application of the diagnostic tool propounded by IES to create ‘feeling value and involved’ which leads to employee engagement.

Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:sae:manlab:v:32:y:2007:i:3:p:390-401

DOI: 10.1177/0258042X0703200310

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