Managerial Trust and Organizational Behavior

Hemant C. Trivedi, Rajnikant Patel and Sunita Guru

Management and Labour Studies, 2010, vol. 35, issue 2, 149-167

Abstract: This paper examines the sets of behavior in a pharmaceutical company. Thirteen sets of behaviors are identified for creating managerial trust among subordinates: talk straight, demonstrate respect, create transparency, right wrongs, show loyalty, deliver results, get better, confront reality, clarify expectations, practice accountability, listen first, keep commitments, extend trust (Covey, 2006). A questionnaire survey of team members: R&D, Corporate, Branded, Chemical, International, Generic and Others employed in the pharmaceutical company is described. The results confirm presence or absence of set of behaviors amongst managers. Of the 13 behaviors analyzed, it is observed that the subordinates have a very negative perception about their managers in respect of creating transparency and showing loyalty, negative perception about their managers in respect of demonstrating respect, right wrongs and extend trust, positive perception about their managers in respect of delivering results, confronting reality, clarifying expectation and practice accountability and very positive perception about their managers in respect of talk straight and get better behavior.

Date: 2010
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/0258042X1003500202 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:manlab:v:35:y:2010:i:2:p:149-167

DOI: 10.1177/0258042X1003500202

Access Statistics for this article

More articles in Management and Labour Studies from XLRI Jamshedpur, School of Business Management & Human Resources
Bibliographic data for series maintained by SAGE Publications ().