Interpersonal Cross-Cultural Contact

Apoorva Ghosh
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Apoorva Ghosh: Apoorva Ghosh, XLRI School of Business and Human Resources, India. E-mail: apoorva.ghosh@astra.xlri.ac.in

Management and Labour Studies, 2013, vol. 38, issue 1-2, 81-101

Abstract: The purpose of this study is to qualitatively investigate how interpersonal cultural encounters in daily lives make individuals culturally competent at workplace. Using in-depth interviews of Indian working executives, I conducted an inquiry to arrive at my findings. The findings suggest that cultural encounters in work as well as non-work settings influence cultural competence at workplace. Especially, the role of family-based encounters was found to be significant. Contribution of this study towards the scholarship on cross-cultural management and future scope for research are discussed.

Keywords: Cross-cultural contact; cultural encounters; cultural competence (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:sae:manlab:v:38:y:2013:i:1-2:p:81-101

DOI: 10.1177/0258042X13491355

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