Information Technology and Organizational Change: Review of Theories and Application to a Case of Indian Railways

Ram Kumar Dhurkari

Management and Labour Studies, 2017, vol. 42, issue 2, 135-151

Abstract: The communication and information technologies developed during last 50–60 years are creating a new era, enabling people to access and share information with virtually anyone, anywhere, anytime about anything in a continuous, interactive and unrestricted manner. However, organizations adopting this state of the art technologies face several challenges in terms of devising new strategies, aligning the organization with new strategies, managing change process and organizational response to change. This article reviews various theories explaining the organizational change, and in particular change due to the introduction of information technology (IT). This article also attempts to apply these theories to understand organizational change management process due to introduction of paging technology in a case of Indian Railways.

Keywords: Organizational change; information technology; organizational response to change; Indian Railways (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/0258042X17716599 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:manlab:v:42:y:2017:i:2:p:135-151

DOI: 10.1177/0258042X17716599

Access Statistics for this article

More articles in Management and Labour Studies from XLRI Jamshedpur, School of Business Management & Human Resources
Bibliographic data for series maintained by SAGE Publications ().