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New Paths in Small Manufacturing: How is Digital Transformation Shaping Collaboration Between Designers and Craftspeople?

Carmen Gerea, Valeria Herskovic, María Fernanda Rodríguez, Gabriela Cajamarca and Rodrigo Gajardo

SAGE Open, 2023, vol. 13, issue 3, 21582440231194191

Abstract: Collaboration between designers and craftspeople, or designers and small manufacturers, is a strategy aiming to revive the local manufacturing industry in countries impacted by post-industrial economic challenges. In this paper we examine a local initiative—a community of practice (CoP) composed of designers and craftspeople—by studying how they have used technology to collaborate, in order to identify opportunities for long-term growth of this community. To gain a deep understanding of the dynamics in the community, the collaboration process during the workshop and after it, we used a three-phase qualitative research strategy. We conducted interviews with the participants and staff, analyzed an 11-month period of communications in the WhatsApp group and, finally, conducted a co-design session. We identify opportunities and challenges related to the design and implementation of a personalized collaborative system that fulfills the needs of the users as individuals and community members.

Keywords: digital transformation; small manufacturing; community of practice; collaborative systems; innovation (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:sae:sagope:v:13:y:2023:i:3:p:21582440231194191

DOI: 10.1177/21582440231194191

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