Overloaded by Information or Worried About Missing Out on It: A Quantitative Study of Stress, Burnout, and Mental Health Implications in the Digital Workplace

Elizabeth Marsh, Elvira Perez Vallejos and Alexa Spence

SAGE Open, 2024, vol. 14, issue 3, 21582440241268830

Abstract: With growing numbers of workers relying on the digital workplace to get work done, attention is increasingly focused on the well-being impacts of digital working. This study explored the stress, burnout and mental health implications of employees’ digital workplace experience. Using the Job Demands-Resources model as a theoretical foundation, 142 workers were surveyed about their experiences of dark side of digital working effects (stress, overload, anxiety, and Fear of Missing Out) and well-being (exhaustion and mental health). Results from regression analyses indicated that the fear of missing out on information (IFoMO) is a risk factor for employee mental health and, along with information overload (IO), may lead to greater exhaustion. Additionally, both IFoMO and IO elevate digital workplace stress, further impacting well-being negatively. The results suggest that organizations need to optimize the flow of work-related information in the digital workplace and support employees to leverage information effectively.

Keywords: information overload; Fear of Missing Out; digital workplace; technostress; mental health; burnout; stress; anxiety; exhaustion (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/21582440241268830 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:sagope:v:14:y:2024:i:3:p:21582440241268830

DOI: 10.1177/21582440241268830

Access Statistics for this article

More articles in SAGE Open
Bibliographic data for series maintained by SAGE Publications ().