Affective Empathic Interaction in Museum Narrative: Interactive Response Between History and Tourists’ Culture

Kui Yi, Huiqi Zhou, Yiying Liu and Yingqi Wu

SAGE Open, 2025, vol. 15, issue 2, 21582440251336653

Abstract: With the narrative theory being introduced into the field of social space, exploring the developmental direction of museum narrative in the new era has become a new focus of the academia. In order to explore the empathic interaction in museum narrative, this study analyzed the historical and cultural lyricism, tourists’ emotional feedback, and interactive responses between historical culture and tourists’ own culture. We drew the following three conclusions. First, based on the rich storyline, the historical and cultural lyricism in museum narrative could promote emotional expression, with the support of innovative technologies. Second, tourists’ emotional feedback in museum narrative is a way for cultural communication, which makes tourists shift from initial sensory experience to spiritual perception. Third, the historical culture of museum and tourists’ own culture are subjects of museum narrative, their interactive responses form the empathic interaction in museum narrative. Accordingly, we constructed the explanatory framework of the empathic interaction in museum narrative, which helps museum managers to make more detailed and tourist-oriented plans, and to further develop the infrastructures in museums.

Keywords: museum narrative; empathic interaction; historical culture; emotional feedback; network text analysis; cluster analysis (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:sae:sagope:v:15:y:2025:i:2:p:21582440251336653

DOI: 10.1177/21582440251336653

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