Exploring The Effect of Cloud Computing on Firm Performance in the Digital Era: A Scoping Review

Rami Abu-El-Haija, Norazila Mat, Rosmah Mat Isa and Nur Atiqah Abdullah

SAGE Open, 2025, vol. 15, issue 3, 21582440251357189

Abstract: The increasing adoption of cloud computing across various industries signifies its pivotal role in the digital transformation of businesses. Considering diverse industry and geographical contexts, this study reviews the literature to understand the relationship between cloud computing adoption and firm performance. The scoping review integrates findings from multiple databases, focusing on studies published between January 2018 and 2023. It evaluates the impact of cloud computing on firm performance, considering technological, organizational, and environmental factors influencing its adoption. The review reveals that cloud computing positively impacts firm performance across various metrics. It highlights that technological readiness, management support, and competitive pressure are critical for cloud computing adoption. The evidence also suggests that cloud computing contributes to strategic benefits, operational efficiency, and compliance with regulatory standards. Cloud computing emerges as a strategic asset for firms, enhancing performance and offering competitive advantages in the digital era. Future research should address the rapid technological and regulatory evolutions and explore the integration of cloud computing with sustainability initiatives to provide comprehensive insights into its business implications. Managers are advised to adopt a proactive approach to leverage cloud computing effectively, aligning it with broader business objectives and sustainability goals.

Keywords: cloud computing; firm performance; digital transformation; strategic asset; knowledge management (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:sae:sagope:v:15:y:2025:i:3:p:21582440251357189

DOI: 10.1177/21582440251357189

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