Exploring the Role of Communication Competence in Abusive Supervision

Kevin L. Sager, Elizabeth A. Wallace, Brian Jarrett and Jean A. Richey

SAGE Open, 2015, vol. 5, issue 3, 2158244015604689

Abstract: In this article, we propose and test a model of downward abusive communication. According to the model, a superior’s display of abusive communication toward his or her subordinates is caused by a lack of downward communicative adaptability. Superiors from various organizations completed an online survey, which measured their downward communicative adaptability and downward abusive communication. The results of a regression analysis provided support for the model. We conclude the article with a discussion of the practical and theoretical implications of our findings.

Keywords: industrial and organizational psychology; abusive supervision; communication competence; organizational development/organizational change; organizational communication; superior-subordinate communication (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:sae:sagope:v:5:y:2015:i:3:p:2158244015604689

DOI: 10.1177/2158244015604689

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