Job Satisfaction and Burnout Among Staff Working in Community-Based Personality Disorder Services

Mike J. Crawford, Toyin Adedeji, Katy Price and Deborah Rutter
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Mike J. Crawford: Mental Health Services Research, Department of Psychological Medicine, Faculty of Medicine, Imperial College London, Claybrook Centre, 37 Claybrook Road, London W6 8LN, UK, m.crawford@imperial.ac.uk
Toyin Adedeji: Central and North West London Foundation Trust, London, UK
Katy Price: Faculty of Medicine, Imperial College London, Claybrook Centre, 37 Claybrook Road, London W6 8LN, UK
Deborah Rutter: Faculty of Medicine, Imperial College London, Claybrook Centre, 37 Claybrook Road, London W6 8LN, UK

International Journal of Social Psychiatry, 2010, vol. 56, issue 2, 196-206

Abstract: Aims: To examine levels of burnout among staff working in community-based services for people with personality disorder (PD) and to explore factors which add to or lower the risk of burnout among people working in such services. Methods: In-depth interviews with staff working at 11 dedicated community-based personality disorder services in England together with a cross-sectional staff survey using the Maslach Burnout Inventory. Results: Levels of burnout were generally lower than those reported in previous studies among mental health workers and levels of personal accomplishment were higher. Staff reported positive as well as negative experiences of working with people with PD. Strong team-work, clear leadership and opportunities for reflective practice were thought to protect staff from burnout. Conclusions: The low levels of burnout we found may reflect the early stage of the development of these services. However, it is also possible that working with people with PD does not in itself lead to burnout, especially when services are organized to share and contain work-related anxiety.

Keywords: burnout; job satisfaction; personality disorder (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:sae:socpsy:v:56:y:2010:i:2:p:196-206

DOI: 10.1177/0020764009105702

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