Illuminating User Experience of a Website for the Relatives of Persons With Depression

Sigrid Stjernswärd and Margareta Östman
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Sigrid Stjernswärd: Malmö University, Faculty of Health and Society, 205 06 Malmö, Sweden, sigrid.stjernsward@mah.se
Margareta Östman: Malmö University, Faculty of Health and Society, 205 06 Malmö, Sweden

International Journal of Social Psychiatry, 2011, vol. 57, issue 4, 375-386

Abstract: Background: The aim of the study was to illuminate users’ experiences of a website aimed at helping relatives of persons with depression. Material: Data was collected through forum posts, a usability scale and focus groups, and was analyzed using content analysis. Discussion: The diary and forum seemed to fill different and valuable functions (i.e. think tank, exchange of stories), allowing communication with the self and others. Conclusions: The website www.sommarregn.se has the potential to work as an empowering self-help instrument online, representing a viable medium to help relatives cope. Its usability can be enhanced through further development.

Keywords: depression; relatives; support; online instrument; self-help tool (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:sae:socpsy:v:57:y:2011:i:4:p:375-386

DOI: 10.1177/0020764009358388

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