Benchmarking International Tourism Destinations

A. George Assaf and Larry Dwyer
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A. George Assaf: Isenberg School of Management, University of Massachusetts–Amherst, 90 Campus Center Way, 209 A Flint Lab, MA 01003, USA
Larry Dwyer: Australian School of Business, University of New South Wales, Sydney, NSW 2052, Australia

Tourism Economics, 2013, vol. 19, issue 6, 1233-1247

Abstract: Industry productivity growth measures the contribution to the growth of the economy that an industry delivers. Benchmarking international tourism destinations in respect of their productivity is often avoided due to the difference in tourism characteristics between destinations. This paper introduces a novel approach to destination benchmarking that is theoretically motivated to account for this problem. The benchmarking framework proposed uses separate groups of countries with similar characteristics to construct a metafrontier that envelops these groups, and as such represents the world tourism industry. The paper confirms that ignoring heterogeneity (that is, differences in destination characteristics) can lead to bias in the productivity rankings of different countries. The results show that North American and European countries lead the world tourism industry in terms of productivity growth, while African countries lag behind. On average, most African countries are also not catching up with the world tourism industry. The outcome is development of a robust and comprehensive benchmarking methodology that can provide governments and national tourism offices with an accurate assessment of their international tourism performance.

Keywords: world tourism industry; benchmarking; metafrontier; Malmquist index; productivity (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (19)

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Persistent link: https://EconPapers.repec.org/RePEc:sae:toueco:v:19:y:2013:i:6:p:1233-1247

DOI: 10.5367/te.2013.0354

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