Lack of CRS Accessibility May Be Strangling Small Hoteliers, the Lifeblood of European Tourism

Allan Beaver
Additional contact information
Allan Beaver: Visiting Senior Lecturer, Department of Management Studies, University of Surrey, Guildford, Surrey GU2 5BH, UK

Tourism Economics, 1995, vol. 1, issue 4, 341-355

Abstract: This paper identifies the fragmented nature of accommodation provision in Europe, the majority being in small units. The increasing use by travel agents of Computer Reservation Systems (CRSs) to book hotels is also identified, by the provision of hitherto unpublished statistics. The criteria are detailed by which agents judge the effectiveness of a CRS. Two CRSs which have specialized in small units are described. The needs of both the supply and demand sides are noted and ways in which these may be met are explained. It is suggested that since small hotels are seldom featured on the major Global CRSs, these hotels may lose market share.

Date: 1995
References: Add references at CitEc
Citations:

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/135481669500100403 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:toueco:v:1:y:1995:i:4:p:341-355

DOI: 10.1177/135481669500100403

Access Statistics for this article

More articles in Tourism Economics
Bibliographic data for series maintained by SAGE Publications ().