Effects of CSR, responsible gambling, and negative social impacts on perceived benefits and quality of life in gaming communities

Jungsun (Sunny) Kim and Choong-Ki Lee
Additional contact information
Jungsun (Sunny) Kim: University of Nevada, Las Vegas, USA
Choong-Ki Lee: Kyung Hee University, South Korea

Tourism Economics, 2019, vol. 25, issue 4, 500-519

Abstract: This study investigated (1) the positive effects of a company’s corporate social responsibility (CSR) and responsible gambling (RG) strategies on residents’ perceived benefits and their quality of life (QOL); (2) the effects of residents’ perceived negative social impacts from casino development on their perceived benefits and QOL; and (3) whether these relationships are invariant across two gaming communities. We collected data from 458 residents of two gaming communities in the Gangwon Province of South Korea. The findings showed that economic CSR had the strongest positive impact on residents’ perceived benefits, followed by philanthropic CSR and supplementary RG. These factors also had significant indirect effects on residents’ QOL via perceived benefits. The negative social impacts factor was found to negatively influence residents’ perceived benefits and QOL. These relationships were statistically invariant across the two gaming communities. The current study offers a legitimacy and stakeholder theory-driven approach to examine CSR, gaming communities’ perceived negative social impacts and benefits from casino development, and QOL.

Keywords: corporate social responsibility; gaming community; negative social impacts; perceived benefits; quality of life; responsible gambling (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://journals.sagepub.com/doi/10.1177/1354816618797199 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:sae:toueco:v:25:y:2019:i:4:p:500-519

DOI: 10.1177/1354816618797199

Access Statistics for this article

More articles in Tourism Economics
Bibliographic data for series maintained by SAGE Publications ().