 Shifting gears: how platform companies maintain power in app-based food delivery in NorwayKristin Jesnes Transfer: European Review of Labour and Research, 2023, vol. 29, issue 4, 507-524 Abstract: App-based food delivery relies on business models centred on the use of self-employed persons, combined with algorithmic management. In Norway, however, delivery platforms initially adapted the more traditional model: couriers were given employment contracts, joined an established trade union and negotiated a collective agreement. Nevertheless, the market entry of companies reliant on the self-employed, which expanded during the pandemic, prompted strategic changes that reduced worker power. This article explores agency in app-based food delivery in Norway. The research questions are: How do different actors’ (platform companies, workers and unions) strategies affect working conditions and pay? How do these actors use power and power resources strategically? This article makes a dual contribution. First, it provides empirical insights by examining a notable case of collective organising and negotiation involving a traditional union in Norway. Second, it contributes to our theoretical understanding of how workers and companies change their strategies to navigate the power dynamics in this emerging field. Keywords: Food delivery; Norway; power resources; field theory; platform economy; collective bargaining (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:sae:treure:v:29:y:2023:i:4:p:507-524 DOI: 10.1177/10242589241228199 Access Statistics for this article More articles in Transfer: European Review of Labour and Research |
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